J Nitro

Lately I have talked to some customers that are doing business with companies in the Twin Cities that are not licensed to do Audio/Video work. This is a bad idea for many reasons. First, it is not legal for them to do work in your home. Second, they most likely don't have the training, insurance or a bond that is required to be a licensed Technology Systems Contractor in Minnesota. So if something goes wrong, you may have no recourse to get your money back. It is very simple to check on the company you are considering. Just check here: https://secure.doli.state.mn.us/licensing/licensing.aspx

I have received two calls just this week where the so called big box retailers have fallen short. The first one was a customer that had bought a Home Theater at Circuit City and had their Firedog installation arm install it. Well, they had some issues and now that Circuit City is out of business, they didn't know what to do. If you have had any issues with a Firedog installation, just call us and we can take care of it!

The second one was a customer that bought some Control4 products from Best Buy and had the Geek Squad install the system. But they never finished the installation and it was only partially functional. Part of the problem was a poor design and the part of the problem was lack of knowledge on the installation & programming of the Control4 products. We were able to get the system working in very short order.

Now, don't get me wrong, I buy products from Best Buy frequently. But their installation services are over-priced and they under deliver on anything but the most basic installations. So contact us before you have that big retailer do anything but the most basic installation. You will save money and it will be done right the first time!